Security Planning Protocol Phase 4:
Crisis Management

Flowchart Version of Phase 4

Reviewing the Risk Assessment Report for possible crisis scenarios, from environmental disasters to technology failures, the security team develops response protocols to limit damage and ensure continuity during a crisis, to rebuild and restore services, to marshal emergency support and services, and to communicate appropriately with all stakeholders.

Since crises vary in breadth and intensity, action plans must be modular and prioritized. District size, geography, and resources dictate the extent of crisis preparedness that’s possible. Not all districts can afford “hot-site” redundancy, but the value of thorough documentation and off-site backups will become apparent when the security team conducts dry runs and training for designated staff.

In addition to regular updates of emergency call lists and periodic training, practice and review must be done to ensure confidence in the crisis management plan, to keep the staff sharp and skilled at dealing with the unforeseen, and to reveal possible weaknesses in the plan.

Flowchart Version of Phase 4

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